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Support

We're here to help. If you have an issue with your account, reporting a user, or any technical difficulties, you can reach us directly.

Email Us Directly

For all inquiries, please email: support@nexon.app

We typically respond within 24 hours.


Frequently Asked Questions

You can permanently delete your account and all associated data at any time. Go to your Profile > Settings > Account > Delete Account. This action is immediate and irreversible.

Your safety is our top priority. When viewing a profile or inside a chat, tap the three dots (...) in the top right corner and select "Report" or "Block User". Our moderation team will review all reports immediately. Blocking a user instantly removes them from your feed and chat history permanently.

During our beta phase, all new users who join are automatically granted Lifetime Gold status. There is no credit card required and no hidden fees. You get full access to all premium features forever.

We use rigorous identity verification and require all users to be 18+. Verified profiles get a blue checkmark badge, so you always know who is real.